RETURN POLICY

Thank you for shopping with Estiloso Accessories. We appreciate your trust in our products. Please read our return and refund policy carefully to understand your rights and obligations.

Return Eligibility

You may return an item within 7 days from the date of delivery if:

  1. The product is damaged or defective upon arrival.
  2. The wrong product was sent.
  3. The product is unused, in its original packaging, and in the same condition as received.

Return Process

To initiate a return, please follow these steps:

  1. Contact our customer service team at estilosoaccessories@gmail.com within 7 days of receiving your order.
  2. Provide your order number, a detailed explanation of the reason for the return, and clear photographs of any damaged or defective items.
  3. Our customer service team will review your request and provide you with further instructions on how to proceed.

Return Charges

Return shipping charges are the responsibility of the customer. The charges for return shipping will be dynamic and may vary based on factors such as the weight of the package, the shipping destination, and the shipping method chosen. The exact return shipping charges will be communicated to you by our customer service team during the return initiation process.

Refund Process

Upon receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to the original method of payment within 5 business days.

Refund Exceptions

Please note that certain items are not eligible for a refund:

  1. Items that are not in their original condition or are damaged due to misuse.

Cancellation Policy

Orders can only be canceled within 24 hours of purchase. Once the order has been processed and shipped, it cannot be canceled.

Contact Information

If you have any questions about our return and refund policy, please contact our customer service team at estilosoaccessories@gmail.com

Estiloso Accessories reserves the right to update or modify this policy at any time without prior notice. Please review this policy periodically for any changes.